Shipping Policy
At Taerun, we aim to provide reliable and transparent shipping for all orders. Please review the information below before placing your order.
Order Processing
All orders are processed within 1 business days. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing times may be extended slightly. We will notify you by email if there are any significant delays.
Shipping Times
Estimated delivery times vary depending on your location and the product ordered.
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Standard Shipping: 1–3 business days
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International Shipping: 3-7 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs processing or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout and displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information where available. Tracking updates may take 24–48 hours to appear.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Taerun is not responsible for delays caused by customs clearance.
Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete. Taerun is not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact us and we will do our best to assist you.
Contact Information
If you have any questions about shipping, please contact us at:
Email: taeruncontact@gmail.com